15 November, 2016

Neinorexperience.com, the first exclusive website for Neinor Homes customers

An interactive area with update information about the state of each residential development and with Premium services

noticia

             Since today, Neinor Homes clients have a new private and exclusive website from whose they could consult punctually the state of their housing development and access to all services and benefits the company provides.

             On www.neinorexperience.com, the company customers can access in every moment to update information about the construction development and consult general and specific aspects about the works progress in a private way.

             All of this will be accompanied by several photographs continually update that will show the construction works progress.

             On the website, the client could also find information relative to the entities participating in the project, as the building company, the architecture studio, the project manager, the technical control organization and the real estate agency.

            Inner “your home” section, they can consult varied information about the house acquired, like the plans, the building specifications, the computer graphics, the reserve documents and the contract of sale.

            The website also offer other practical services for the user as, for example, a mortgage calculator to allow him calculate his future mortgage.

             In addition, he will be able to consult at all times the information about the payment method of the house, the total price, the property data and about the financial entity.

Customize you home online

        Once the option is available, the customer would personalize his house, choosing among different options. He could save and modified the selection and, once it is confirmed, contact with Neinor Homes’ commercial team to set an appointment and formalize his choice.

          Through Neinor Answers, he will find the contact of the Neinor Experience agent in charge of his residential development and write him personally. As the date of the delivery approaches, he could set an appointment to visit it.

         The customer could also consult the monthly newsletter which offers updated details about the progress of the works, novelties and news, as well as culture and leisure recommendations.    

        But Neinor Experience is much more, this innovative service is accompanied by other additional benefits destined to maintain the clients permanently informed through a continued dialogue to verify his satisfaction level. Also sending periodic newsletters and announcements about relevant facts as showrooms and open house days that join the architects and the customers together with the aim of clarified possible doubts and questions.

Neinor Experience: the customer eyes

 

         Customer is Neinor Homes’ raison d’être, that’s why Neinor Experience appears, an exclusive service composed by a specialized technical team of professionals that understand buying a home is one of the most important decisions in people's lives.

         Neinor Experience listens, attends and understands their worries, offering an innovative and personalized service. Accompanies the client from the booking, to the house delivery and, after that, with a detailed tracking and answering whatever issue related.