Dehesa Homes in San Sebastián de los Reyes held a successful ‘Neinor Key Day’, a series of events before handing over the homes in which clients were invited to the development to get all the necessary instructions and information from the professionals in the Neinor Experience department.

In the various shifts of the event, the owners of the homes had the chance to take part in a 360º virtual tour, discovering every nook and cranny of their homes.

They also heard all the necessary instructions to get their homes ready (utilities, installations, etc.), about the complex and its common areas, and what to do if they have any issues or claims to lodge.

A sign of commitment to clients

‘Neinor Key Days’ came about as a result of the Neinor Homes ongoing commitment to clients, which can be seen in the day-to-day work of Neinor Experience, accompanying clients from the time they reserve their home until the keys are handed over, and after, too, with detailed follow-up to address any doubts and questions that may arise once they are in their new home.

For the team of professionals at Neinor Experience, these encounters with clients serve not only to inform and guide, but also give owners a chance to meet before even moving into their homes. This allows them to discover the development together and acts as a communication platform where they can share knowledge, information and experiences.

Neinor Key Days have been quite successful in all of the developments where they've been held so far. The clients are thankful for the guidance they receive throughout this all-important step of moving into their homes and for the explanations that ensure they will be comfortable and safe in their new homes.

Dehesa Homes is one of the first three developments Neinor Homes has handed over to owners. Located in San Sebastián de los Reyes, since it first went on the market in 2015, this development has attracted loads of interest for its design, strategic location and the features of the homes and common areas of this gated residential community.

It features 75 cutting-edge homes with large outdoor spaces on the ground floor and penthouses featuring exclusive views. Highlights of the complex include its gardens, large outdoor pool (20 metres long with night-time lighting), children's pool and play area, car park with electric charging stations and storage areas.